Our Technology

Tighe Logistics uses the latest, modern technology to manage our customers’ operations and measure performance

Overview

Better Measures, Better Performance

When you work with Tighe Logistics, we provide the visibility, metrics, key performance indicators (KPIs) and systems to help you make better decisions about your logistics network. Our teams are dedicated to providing the data and information our customers need, either through self-service, ad-hoc requests, or weekly, monthly or quarterly reports.

Self-Service to Dashboards and Reports

Customized Dashboards with the Metrics that Matter Most to Your Business

Regular, Monthly Business Performance Reviews

Labor Management and Productivity Tracking

Data-Driven Identification of Continuous Improvement Opportunities

Leverage Best Practices for Using Technology-Provided Insights

WMS

Warehouse Management System (WMS)

Tighe partners with WMS providers SnapFulfil and RAMP Systems across our warehouse network to provide this comprehensive list of inventory management and reporting capabilities:

Multi-company, multi-facility capabilities including section, route and location maintenance
Inventory control with customer and product-specific configurability (unlimited ID and attributes)
Shipping, receiving, wave planning and pick-pack-and-ship (PPS) functions
Kitting and assembly directions
Directed picking, putaway and replenishment
Cycle count/physical inventory
Flexible billing capabilities
Support for both paper-based or RF-driven environments
Integrated, customizable reporting
Web access with customer and consignee configurability acorss compliance forms, labeling and more

KPI’s enabled by Technology

At Tighe Logistics, we are committed to providing measurable results that help drive the success of your business. With a focus on efficiency, transparency, and continuous improvement, we provide key performance metrics and insights that ensure your supply chain is operating at its best. From order fulfillment speed to inventory accuracy, we track every critical aspect of your logistics operations to ensure high levels of service and customer satisfaction.

Access to Customized Dashboards

Our advanced technology allows you to access customized dashboards that give you real-time visibility into your logistics operations. These dashboards provide an overview of key metrics such as order status, inventory levels, and shipment tracking, allowing you to make informed decisions and stay on top of your supply chain performance.

Conducting Monthly Business Reviews

To keep your logistics operations running smoothly, we conduct monthly business reviews to assess performance, discuss challenges, and identify areas for improvement. These reviews ensure that we’re aligned with your goals and give you an opportunity to provide feedback on our services, allowing us to continuously refine our processes.

Tracking Productivity by Job Function

At Tighe Logistics, we track productivity by job function to ensure that every aspect of your supply chain is optimized. By analyzing key performance indicators for each role, we can pinpoint areas where efficiency can be increased, helping to streamline operations and reduce costs.

Identifying Opportunities for Improvement

We are always looking for ways to improve the logistics experience for our clients. Through data analysis and ongoing communication, we identify opportunities for improvement across all stages of the supply chain, from warehousing to delivery, ensuring your operations remain agile and cost-effective.

Implementing Best Practices

Our commitment to excellence means that we continually implement best practices to keep your logistics operations running smoothly. Whether it’s optimizing shipping routes, enhancing inventory management systems, or refining order fulfillment processes, we apply industry-leading strategies to deliver superior performance and exceptional service for your business.

TMS

Transportation Management System (TMS)

Tighe partners with TMS provider, Korber, to ensure on-time, in-full deliveries across our delivery network. Korber provides a comprehensive list of capabilities for shipment tracking across both in-house fleet assets as well as outsourced carriers.

Master route management with access restrictions and stops
Consolidation of incoming orders and order entry
Track and trace for shipments along the transport routes
Monitoring of operational processes with automated disruption monitoring and notifications
Flexible billing configurations for different services , both automated and manual
Information sharing for real-time PODs, document imaging across partners/stakeholders in the logistics network
Compliance monitoring and reporting for all regulatory requirements

Success Story

KPM Exceptional Reduces Average Delivery Time from 6 Days to 1

KPM Exceptional, a regional outdoor and lawn care equipment manufacturer, relies on Tighe to deliver orders to its dealer network throughout New England. Tighe has helped KPM reduce LTL shipment times from 6 days to just 1 day, increasing service levels across the dealer network. Tighe provides the ultimate flexibility as volume and inventories shift and change at KPM, and the executive team at Tighe meets regularly with KPM to help them manage through the dynamic changes that happen — from seasonal shifts to new dealer delivery updates.

“A smooth running operation has schedules and standard operating procedures, but as with anything, there are always exceptions. When we need something special or unexpected, Tighe jumps right in and makes it happen. That’s what sets Tighe apart: their customer service is a level beyond.”

– Jesse Hellyer, VP of Operations at KPM Exceptional

Read the Full Case Study

Is Your Supply Chain Running Smoothly?

See how Tighe Logistics can simplify your supply chain and boost your growth. Reach out to learn about our full range of logistics, fulfillment, warehousing and transportation services.