Focus: Customer Service at Delivery
Overview
This food supplier sources high-quality produce from local family farms all across the US. They had been using two different 3PLs to service their New England market, but weren’t getting the service they needed. They decided to consolidate their New England logistics needs with Tighe because of our reputation for taking care of ‘our customer’s customer’ especially at the point of delivery.
Operational Profile
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Smooth transition from a previous provider
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Care & Attention given by Tighe drivers at the point of delivery
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Robust KPIs that govern food-grade warehousing operation
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