Customer Success Stories
Tighe Logistics has a proven track record of delivering results for customers. We have a relentless focus on our customer’s success, ensuring the ultimate in performance excellence, integrity, safety and teamwork at every turn.
Empowering KPM Exceptional: Regional Outdoor Power Equipment Distributor
Focus: Long-term 3PL Partnership
KPM Exceptional is a privately-owned and operated regional distributor of world-class outdoor power equipment, including stand-out brands like Scag mowers, Wright mowers, Sno-Way plows and spreaders, Vortexx pressure washers, and more. They were looking for a more centrally-located warehouse to service the Northeastern US, and a full service 3PL partner that could help them increase their level of service to their dealers.
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Reduced LTL Shipment Transit Times from 6 days to 1 day
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Ultimate flexibility for billing, volume and inventory changes
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Increased service levels across dealer network
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Executive commitment to customer relationship and success
Cost Reduction Strategies for a Global Electronics Supplier
Focus: Cost Reduction
With volatile and uncertain economic conditions and demand slowing post-pandemic, our client’s parent company mandated a 30-40% cost reduction across the board in all operations. Leveraging Tighe Logistics’ operational data and industry expertise, we helped them meet their cost reduction goals.
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45% Labor Cost Reduction
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49% Transportation Cost Reduction
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25% Warehouse Storage Cost Reduction
Optimizing Logistics for a Premium Tomato and Olive Oil Producer
Focus: Long-term 3PL Partnership
This well-established premium food supplier prides themselves on producing the highest quality canned tomatoes and olive oil for use in restaurants across the country. As a high-end premium supplier, they sought a 3PL partner who could match the caliber and quality of their products. For the last 30 years, they have found that partner in Tighe Logistics.
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260 Rail Cars unloaded per year
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18,000 pallets managed per year
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Orders are picked and delivered to local restaurants across New England.
Supporting Growth for a Local Family Farm Food Supplier
Focus: Customer Service at Delivery
This food supplier sources high-quality produce from local family farms all across the US. They had been using two different 3PLs to service their New England market, but weren’t getting the service they needed. They decided to consolidate their New England logistics needs with Tighe because of our reputation for taking care of ‘our customer’s customer’ especially at the point of delivery.
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Smooth transition from a previous provider
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Care & Attention given by Tighe drivers at the point of delivery
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Robust KPIs that govern food-grade warehousing operation
Manufacturer of Dust Barrier Solutions
Focus: New omnichannel and DTC growth strategy
A maker of comprehensive dust barrier solutions for construction, remodeling, and renovation, the client had historically used a wholesale distribution model. They wanted Tighe’s expertise to help them execute a bold new business strategy that would modernize their supply chain. Tighe helped implement an omnichannel approach to sales – as well as sell direct to consumers (DTC) through Amazon.
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Smooth transition to a DTC omnichannel model
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Created a new process design and managed process change
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Implemented a robust set of KPIs for continuous improvements
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Met all Amazon compliance requirements, while keeping costs under control
Testimonials
Here What Our Customers Have to Say
“Our material is stored in Tighe’s Avon facility, just on the South side of Boston, making it an extremely accessible and centralized location! The Tighe team has been exceptionally responsive to our requests. They are process-driven and dedicated to ensuring our products are organized and shipped on time to our external customers”
“Thank you for a wonderful trip, I was just telling my boss how your warehouse is my gold standard of comparison. I look forward to visiting again in about a year!”
I wanted to send a huge thank you this morning for all of the work you did yesterday to unblock our build. The first truck this morning had everything that we needed and the team was able to hit the ground running.
It is not lost on my that you received 5 loads all at once after they cleared customs and the parts we needed were spread across multiple loads. Your responsiveness and hard work is very appreciated.
“Tighe delivers exceptional services, supported by their highly efficient teams, to our retail customers and we are pleased with the partnership we have established with Tighe.”
“When Tighe recognized that we were in a tough situation, our current provider had abruptly closed, they sprang into action. We were unable to access our product, so Tighe brought labor and equipment to extract and truck 17 loads of product from the closed facility to their own. We were able to start filling orders again in less than one week! “We fully recognized that was not an easy and standard way to start doing business together! The Tighe team was able to do it with great service! Hat’s off to them!”
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